Privacy Policy

Scope and acceptance

This Privacy Policy applies to personal information processed by Roselle Mode through our website, online store, customer service channels, marketing communications, and related services that link to this Policy. It does not apply to third-party websites, services, or platforms that maintain their own privacy notices.

By using our services, you acknowledge the practices described in this Policy. Where consent is required by law, we will request it before processing personal information for the relevant purpose.

Information we collect

The information we collect depends on how you interact with Roselle Mode. We may collect information directly from you, automatically through your device, from service providers that support our store, and from advertising or analytics partners where permitted.

Information you choose to provide

You may choose not to provide certain information. However, some details are necessary to place an order, arrange delivery, process a return, create an account, or respond to a privacy request.

How we use information

We may use personal information for the following business and commercial purposes:

• Provide, operate, maintain, personalize, and improve our website and services.
• Process purchases, payments, order confirmations, shipping, delivery, returns, exchanges, and refunds.
• Manage customer accounts, saved preferences, wish lists, and purchase history.
• Respond to questions, provide customer support, and communicate about orders or policy changes.
• Send promotional communications when permitted by law and manage unsubscribe or consent preferences.
• Measure site performance, understand customer journeys, and improve product presentation and navigation.
• Personalize content, product suggestions, promotions, and advertising where permitted.
• Detect, investigate, and prevent fraud, security incidents, prohibited activity, and misuse.
• Comply with legal obligations, resolve disputes, enforce agreements, and protect legal rights.

Where laws require a legal basis, we may process information to perform a contract with you, comply with legal obligations, pursue legitimate business interests that are not overridden by your rights, or act with your consent.

Cookies and tracking

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to operate the website, remember preferences, understand performance, prevent fraud, and support advertising.

Technology categories

• Essential technologies: support checkout, security, account access, fraud prevention, and core site functions.
• Functional technologies: remember settings, preferences, and features that improve usability.
• Analytics technologies: help us understand visits, interactions, traffic sources, and site performance.
• Advertising technologies: help measure campaigns, limit repetition, build audiences, and present more relevant promotions.

You can manage many technologies through available cookie controls and browser settings. Blocking some technologies may affect site functionality. Where required by applicable law, we will request consent or honor legally valid browser-based opt-out preference signals, such as Global Privacy Control.

Sharing and disclosure

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

• Commerce platform, website hosting, cloud storage, and technical service providers.
• Payment processors, fraud prevention providers, and financial service partners.
• Warehousing, order fulfillment, logistics, shipping, and delivery providers.
• Customer service, email delivery, communications, review, and survey providers.
• Analytics, personalization, marketing, and advertising partners.
• Professional advisers, auditors, insurers, regulators, law enforcement, courts, or government authorities when appropriate.
• Parties involved in a merger, financing, acquisition, reorganization, sale of assets, insolvency, or similar business transaction.

We do not sell personal information for money. Certain disclosures involving advertising or analytics partners may be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where those laws apply, eligible individuals may opt out as described in the Your Privacy Rights section.

Marketing and advertising

With your consent where required, Roselle Mode may send email or other promotional communications about new arrivals, seasonal edits, selected offers, and women’s fashion collections. You may unsubscribe using the instructions included in a marketing message. Even after you opt out of promotional messages, we may continue to send non-promotional communications about transactions, customer service, security, or policy updates.

Advertising partners may use website activity and device information to measure campaigns or show promotions that may be more relevant to your interests. Your available controls may include cookie settings, browser controls, opt-out preference signals, and privacy requests where applicable.

Retention and security

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and tax records, prevent fraud, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary based on the type of information, the purpose of processing, legal obligations, and operational needs.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, storage system, or security method is completely secure, and we cannot guarantee absolute security.

United States privacy notice

Residents of certain U.S. states may have rights to confirm processing, access, correct, delete, or obtain a copy of personal information and to opt out of targeted advertising, qualifying sales, sharing, or certain profiling. Rights, definitions, exceptions, verification requirements, and response periods differ by state.

We may request information reasonably necessary to verify your identity and authority. Authorized agents may submit requests where permitted, but we may require proof of authorization and direct confirmation from the consumer. If we deny an eligible request, you may have the right to appeal by replying to our decision or submitting a new request marked “Privacy Appeal.”

California notice

If the California Consumer Privacy Act, as amended, applies to Roselle Mode and your information, California residents may have rights to know, access, correct, delete, and receive information, to opt out of the sale or sharing of personal information, to limit certain uses of sensitive personal information, and to receive equal service and pricing after exercising privacy rights.

The categories of personal information collected during the preceding twelve months, the sources of that information, the purposes for collection and use, and the categories of recipients are described throughout this Policy. Roselle Mode does not sell personal information for money. We do not knowingly sell or share personal information of consumers under 16 years of age.

New Jersey notice

Where the New Jersey Data Privacy Act applies, New Jersey consumers may have rights to confirm processing, access, correct, delete, and obtain a portable copy of personal data, and to opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Eligible consumers may also appeal a decision regarding a privacy request. We will process requests and appeals in accordance with applicable verification, timing, and exception requirements.

International visitors

If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other locations where our providers operate. Privacy laws in those locations may differ from the laws in your country.

Where applicable in the European Economic Area, United Kingdom, or Switzerland, processing may rely on contract, legal obligation, legitimate interests, or consent. Eligible individuals may have rights to access, rectify, erase, restrict, port, or object to processing, withdraw consent, and complain to a supervisory authority. We use legally recognized transfer mechanisms where required.

Children’s privacy

Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may submit a privacy request using the process described below. Additional protections for minors may apply under state law.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our services, practices, technology, legal requirements, or business operations. When we make changes, we will post the revised Policy and update the “Last Updated” date. Where required, we will provide additional notice or request consent.

We encourage you to review this page periodically so you remain informed about how Roselle Mode handles personal information.